C3Learning Labs provides simulation systems that support training, research and evaluation of team work. Our simulation systems create work situations where persons can experience collaboration and team work in situations that represent real world collaboration tasks. Our simple systems creates general team work tasks that can be used domain independent, while our more advanced systems generate collaboration work tasks in emergency response coordination, and in Command and Control.
Team work training, evaluation and research : Collaboration - Leadership - Coordination - Planning - Conflicting Goals
C3 = Command, Control and Communication
Our systems are simulation environment that allows collaboration training and controlled studies of co-operation and coordination in dynamic environments. In our systems we have selected some important characteristics of the real world and created a small and well-controlled simulation environments that retains these characteristics. The systems generates a task environment that have complex, dynamic and opaque characteristics, similar to the cognitive tasks that people normally encounter in real-life systems.
Ouer main systems are C3Fire, C3Resscue and C3Conflict. C3Fire is a simulation environment where the team collaborate to extinguish a forest fire. In C3Rescue a command team work with command and control in a rescue service response task, in an urban area. C3Conflict is a two sided game where two teams work against each other in a simulated environment. C3Fire and C3Conflict are totally simulated environments while in C3Rescue the environment is partly simulated, recurring humans to control parts of the simulated outcome.
Our simulation environments can be used to train team collaboration and decision making. C3Fire generates a task environment in which a group of people co-operate to extinguish a forest fire. The simulation includes a forest fire, houses, different kinds of vegetation, computer-simulated agents, such as fire-fighting units. The players who run the system are part of a fire-fighting organisation and can take on the roles of staff members or fire-fighting unit chiefs.
Typical learning goals in our systems are to understand how to perform distributed planning, coordinated actions, communication and tactical reasoning.
The trainee can experience problems with the decision process in the organization; how to exchange information with other persons, to understand the others persons needs and goals, and to understand the importance of shared frameworks and shared goals.
Possible training goals when training tactical reasoning is to train the staff in avoiding common known reasoning errors as; thematic vagabonding, encystment, decreasing willingness to make decisions, tendency to delegate and exculpation tendency.
C3Fire can be used in Command, Control and Communication research. It can be used to bridge the gap between the more ecologically valid field studies and strictly laboratory research. To make the environment generate a good reflection of a team collaboration tasks, the basic requirements that are met by the C3Fire environment are that the generated environment can be characterised by a dynamic context with distributed decision-making on different time scales. The decision making is carried out in a dynamic context. The decision task is distributed over a number of persons. And the decision makers can work on different time scales.
To create a proper research session the organisation, communication structures and the task environment for the subject can be configurated.
Organisation size and task
The C3Fire system have configuration features that make it possible to change the size of the organisation from 1 player to something around 16 depending on the capacity of the server. The communication tools and the players task and user interface can be individually configurated for all players in a session.
To be able to analyse the collaborative work in the C3Fire system, computer based monitoring are used. The monitoring is integrated in the simulation and all the information tools used by the students. During a session the C3Fire system creates a log with all events in the simulation and all computer mediated activities, such as communication and individual work.
In C3Fire all important events, communications, activities, etc. are recorded. The stored information is detailed enough for training analysis and play-back of the whole session. By using the replay function, the training manager and the students can perform a play-back of the whole session in an ‘after-action review’. That provides a good opportunity for the students to discuss their view of the situations and compare their situation awareness with the simulated reality.
C3Fire's analysis modules makes it possible to perform quantitative analysis and play back of whole sessions. The quantitative analysis can be performed on all the information received from the computer based monitoring. With the analysis modules the researchers can obtain frequency and statistics information, and perform SQL database queries on the collected session data.